What people say about Fresh Estate Agents
Alan Tunncliff is an excellent real estate professional. From the start, he and Kylie impressed us with their knowledge, friendliness, courtesy and advice. Not at all condescending yet ineffective like many agents can be (this being our experience with one agent operating in Pottsville). Throughout the sale process for our house in Pottsville, Alan and team were dedicated, communicative and helpful. Even though the house is now sold, Alan has been attentive to all details before the final hand-over to new owners. He and his team have made the sale process efficient and easy for us, yet getting us a good price for the house! If we were ever looking for property in the Tweed Shire again, Alan and team would be our agents of choice.
We first met Alan Tunnicliff from Fresh Estate Agents when we purchased our Pottsville property in May 2018. Throughout the entire sales process we found Alan to be very personable, helpful, committed and extremely genuine - and an absolute delight to work with. We have no hesitation in recommending Alan as a professional, experienced, likeable and authentic agent. We were so impressed by Alan and the ethos of Fresh Estate Agents that we selected Kylie Beck from Fresh EA to property manage our new home in August 2018 and have been extremely impressed with Kylie’s professionalism, care and communication. Thank you Alan, Kylie and the Fresh EA team for all your help and support. We plan to move into our “forever home” in beautiful Pottsville at some stage in the future and we know our property is in great hands.
As a buyer, and based on our experience, Alan was great to work with and facilitated a seamless process in our purchase.
We recently sold our house in Pottsville and had the pleasure of dealing with Alan Tunnicliffe as our Agent. Alan sold the property within 48 hours from our initial contact. He was extremely supportive when we had a family crisis and helped us through every step of the way. We could highly recommend Alan as your real estate agent. He becomes more of a friend than an Agent.
We rented a property through Fresh over the past 8 months and have found them to be a pleasure to deal with from sign up, ongoing communication and to wind up our agreement. Kylie is very responsive and a great liaison between the owners and us. Highly recommended.
Alan Tunnicliff was a pleasure to deal with throughout the purchase process of our house in Pottsville. He is always quick to respond to queries and is as always as helpful as possible even well after our sale was concluded. He also dropped in to wish us the best for Christmas which is a very personal touch for an agent!
Great service, friendly and personal. Would definitely use Fresh again if buying or selling.
Purchased a house from Alan and he was great to deal with, would recommend him to anyone looking at buying or selling a home in the Tweed area.
Kylie and Simon took over managing our property three years ago and they have been amazing. Such a breath of fresh air compared to the previous property managers. Nothing is too much for them and they take any stress of property management away from the owners. From excellent tenant screening up front, to regular, thorough inspections and ensuring all repairs are done well and within budget. Kylie even managed to save us $850 by getting the body corporate to pay for repairs which was all initiated by Kylie. Can't recommend them enough for property management services!
Simon and Kylie from Fresh are a very efficient team who thrive on providing the best outcome for all parties. Their local Knowledge and professionalism cannot be beaten. Very informative and great to deal with with whether you are buying, selling or after after a top Property Management team. Would highly recommend their services.
Extremely professional and approachable at all times. Kylie, as the Property Manager was thorough, efficient and caring in all communications. She represented the owner of the unit very well, but gave us absolute respect as tenants for the duration of our rental. Whether as a property owner or tenant looking to rent, I would recommend Kylie and Simon.
Highly Recommend! Exceptional Agent and Service We would 100% recommend Simon and Kylie Beck to anyone in the Tweed Coast market. Their attention to detail and due diligence separate them from other agents. We have worked with them on a number of projects over many years and their professionalism and character makes this process an absolute pleasure every time. Thanks FRESH
Simon listened to our needs & understood the reasons for the final price offered by us to purchase the home. After our purchase Simon was there to assist us in the transition process & from our perspective, living so far away from the purchased property was very important. Well done Simon!
J Klose & K Heyhatz
From our first meeting I found Simon very approachable and “down to earth”. Simon actually listens to what you have to say. As I had not sold or bought a home in 20 year, quite a few things had changed in the real estate game& I found Simon explained everything very well.
We found Simon very approachable during the purchase of our property. Simon was able to answer any questions we had & made the experience enjoyable. Thank you Simon!
P & L Gillard
Simon was more than helpful from our initial contact, all the way through to the purchase of our new home.
B & M Jackson
We have dealt with Simon twice: the first being the purchase of our home 7 years ago. We recalled how professional he had been then, so rang him for advice & an appraisal when thinking of selling. He not only remembered the property but us too. A very personable, professional and reliable person, whom we have not hesitation recommending. Simon is an excellent representative for his brand.
R & J Hutchins
We found Simon to be extremely obliging & always ready to help with even the most minor requests for information. He always returned our calls promptly & was a great help with solving issues that arose during the sale process.
I & C Stevenson
Simon was a pleasure to deal with through the sales process.
S Johnston & R Mackay
We were looking to buy in a particular street. Simon sought out potential vendors when these properties were not even on the market. He matched us with a property that fitted the bill & we are very happy with the result. Simon made sure we were always kept in the loop & made every effort to satisfy all our needs and beyond. We would highly recommend Simon.
T & M Kent
Simon and Kylie are winners in our book. They are passionate about their work and it has been our good fortune to have met them. Their attention to detail and follow up with selling our property in Kingscliff was outstanding and any accolades they receive is totally justified. We have already recommended them and will continue to do so. Wishing you continued success.
Andrea and Terry Bridge
Simon and Kylie are amazing on so many levels. From being great with tenants, prospective buyers and keeping me informed every step of the way, their down to earth genuine attitude I believe makes all the difference. Being in a different city to my property I am so thankful that I picked Fresh real estate to manage the sale of my property as I knew that it was in good hands from the very start. Handling issues with ease and professionalism they really helped make selling my place a smooth experience. I cannot recommend or thank them enough for everything they have done.
Recently purchased then lease a property with Simon & Kylie Beck from Fresh Real Estate. They were very friendly, professional and provided excellent service. They kept us well informed and updated. We highly recommend them to anyone looking to sell or rent their property on the Tweed Coast.
This is our second house that Simon has sold for us in the last 2 years. After facing some challenges with perspective purchasers, we became concerned about actually achieving a sale. We had faith in Simon as we had worked with him prior and our faith was repaid as he got the job done again! Thanks Simon. We would gladly recommend Simon to all vendors.
Martin & Nola. S
We cannot thank Simon and Kylie enough for the wonderful help they were to us in purchasing our new home. Simon was aware of our needs and kept in touch with us at all times with updates on availability. He is a terrific communicator, always professional, pleasant and helpful. We wouldn’t be here in this beautiful place without his help. THANK YOU SO MUCH. We love Fresh Real Estate and thoroughly recommend them
Jim & Lyn. T
Thanks Simon for your assistance with our recent purchase. Your service was excellent and your flexibility in accommodating our needs was very much appreciated. You kept us well informed along the way and were very helpful in providing us with local contacts to facilitate the smooth purchase of the property. We would definitely recommend Fresh Real Estate for prospective clients.
Ruth & Tony. S
After deciding to sell my property in December ’16, I arranged three separate appraisals before selecting Simon Beck to list and market my property. I was very impressed with his professionalism, presentation, attention to detail and his consistency with regular feed back and updates across the short campaign. Simon found me a buyer within days of listing my property and liaised on a regular basis between all parties concerned, ensuring a swift, smooth sale through to Settlement. I would highly recommend Simon and his team from Fresh Estate Agents and as the name suggests, Simon Beck does have a FRESH and new approach to selling properties.
Simon beck is one of the nicest and professional agents we have ever had the privilege to work with From start to finish he treated us with respect , he was very easy to talk to and filled us with confidence, in what had become a very stressful time for us due to other agents We would recommend Simon to all our friends.
Shaun and Tina McRae
We were very impressed by Simon’s negotiating skills. The sale price exceeded all our expectations. Simon and Kylie kept in constant contact with us during the sales process and we were always well informed at all stages. From the outset we felt very comfortable dealing with Simon and Kylie and we would gladly recommend Fresh Estate Agents to anyone wishing to sell their property.
Martin & Nola
Thank you Simon for selling my property in Casuarina. Your’s & Kylie’s personable & ethical service was outstanding from the beginning & throughout the whole sale process. Looking forward to working with you both again when I am purchasing my next property. Many thanks.
Simon was a stand out in all matters pertaining to the listing, managing and sale of my property at Fingal Heads recently. Down the line, no jargon, very helpful and understanding of seller’s situation and kept me well informed. A good result and a pleasure to deal with always. A great experience when the time comes, can fully recommend Simon and the Fresh team.
Everything went smoothly. It was a pleasure working with Simon and Kylie. Great client service – they know what they are doing and delivered a seamless purchase experience. Thank you!
S & L Krebs
We purchased our property from Simon after making a sea-change from the Gold Coast. Simon’s knowledge of the local area and the market was absolutely brilliant – he helped us with local schools, places to eat, etc…. His knowledge of the market helped us confirm we were getting the best deal & he worked tirelessly to ensure a smooth settlement period for us and kept us informed every step of the way. He is a great person and agent & we would thoroughly recommend Simon to anyone looking to buy or sell.
M & K Boyle
Simon is a thoroughly professional agent: excellent knowledge of the market; attuned to the purchaser’s needs; a good listener; great negotiating skills; with an overall caring nature. Our purchase was conducted without undue pressure, with Simon coordinating the whole process with the minimum of fuss. He introduced us to the vendor, who was equally as pleased with him as we are, with the result that we now have a friend who is committed to us enjoying our new premises by being available to assist us in any way that he can. I would definitely use Simon in any further transactions.
C & J Forde
Simply stress-free and seamless from start to finish. Only 6 days on the market. Go Fresh! Well that was easy. Even with a last minute ‘unknown’ your unflappable professionalism and integrity was unwavering throughout the entire sales process. Thank you for your initial honest and realistic assessment of the market value on my home, the suggestions on how best to prepare it for sale and of course not forgetting the drinkable gesture after settlement – a bubbly bottle of Moet to help us celebrate. Nice! You marketed my home perfectly – from the photos and online social media exposure to the sales copy – I can’t fault a thing.
As a result of Simon & Kylie Beck helping our son & his wife to buy a home locally, we met them & we were very impressed with their friendly & professional approach in helping our family to get the very best value for what they needed in their home. So we decided that when we were going to list our Beach Unit in Marine Pde at Kingscliff NSW, we would use Simon & Kylie Beck of Fresh Estate Agency & once again experienced that same level of friendliness & professionalism in all that they did in the very short time that they had our Unit listed – approx. 3 weeks – before it sold. It was a pleasure to meet the New Owners too, as they loved our Unit just as much as we did & this made the whole transaction a WIN / WIN feeling for everyone. We are 100% HAPPY with everything that they did – especially they way they kept in touch with us by phone or email everyday & kept us in the loop with the whole process. We would have no hesitation in recommending Simon & Kylie Beck of Fresh Estate Agency to anyone that wanted to buy or sell any form of Real Estate. TA!!
Tony & Marian Boyle
Kane & I would like to thank Simon for his efforts in selling our property. What drew us to Simon was his upfront honesty and the fact that he isn’t a “normal pushy Salesman” We told Simon what we needed & wanted from the sale and not once did he try to push us the other way. We will continue to recommend Fresh Estate Agents. It was an absolute pleasure working with Simon & Kylie.
Kane & Mel Adams
The short time we have known Simon, he has been very professional and easy to communicate with. Over the years we have dealt in real estate we would recommend Simon fully.
M Bonnor & L Bohmer
We found Simon to be considerate & courteous. He kept us informed of the progress throughout our purchase. We would happily recommend Simon.
M & M Lenz
Simon and kylie are absolutely fantastic to deal with. I would highly recommend them to sell your home. They are caring honest people and I'm so happy we got to meet both of them and work together to sell our home. They are truly inspirational people who care.
Kylie and Simon are a very knowledgeable, friendly, and professional team. They are great communicators who provide the best service for the property owner as well as the renter. Easy to contact, always helpful with advice, and quick to respond to queries. We would highly recommend Kylie & Simon. Glenys and John.
Glenys & John
I would highly recommend Fresh! I’ve bought from them and also leased my property through them. Kylie and Simon are extremely professional, respectful, great communicators, and go above and beyond to deliver exceptional service. Thank you Fresh for all your help in the past
Fresh Estate Agents not only know the Kingscliff market so well; they are consultative, innovative and in a word - genuine. Their work ethic is above and beyond!
When looking for an real estate agent Honestly Integrity & community are not words that immediately spring to mind, but with these guys that’s exactly what you get. I would highly recommend them fir your next purchase or sale.